Well I am a trainer for my company. I train the front line associates of our process, which is customer care chat support for one of the world’s biggest companies. I have also trained employees who are 1 to 2 levels higher than the FLAs as well. Since Covid hit us, with the exception of a few days, I have worked from home and the trainings that I have conducted have been online.
The best part of what I do is when I conduct training and I have an eager and willing to learn set of trainees. The back & forth and the exchange of ideas and clarifying things – this is what excites me about what I do. When I get an interesting set of people and not the dull Nancy’s then I find that it doesn’t feel like a job. I enjoy myself so much that it doesn’t feel like I am working and I do not want the day to end unlike on other days when I just can’t wait for signing out time.
When the trainees connect well with me and when they respond positively, this is the best feeling regarding my work. I get a sense of accomplishment and satisfaction when that happens. When they want to stay connected to me after the training is over, that is a big plus too.
Prompt from 218 Creative Blog Post Ideas That Will Delight Your Audience at CoSchedule