Back Online With A New Connection From Asianet

It’s Done! Screw Fucking RELIANCE ASSHOLES! I am now on ASIANET BROADBAND! Hope this is a better experience.

Already a promising start, they under promised and over performed in terms of activating the connection for me. I had enquired about taking up a new connection from Asianet by calling their customer care call center a few days ago and they forwarded my number to a saleman from the area who called me later that same day. I told him that I wanted to wait for a few days to sort out the problems with Reliance and that I would call  him in a few days. Well I called him on Friday and later that night I met the salesman at 8pm at my residence and after I paid for the activation he said it would take 3 days, as per procedure, meaning Tuesday to get the connection up.

However on Saturday, the very next day, two guys showed up at my apartment and they setup the cable and even then they said that it would take time till Tuesday as Monday is a holiday. I said ok and called up their office number to confirm that the cable has been setup in my home. She told me that it would take time till Tuesday but that they would try and see if they could make it earlier. I was pleasantly surprised that the technician called me up this morning asking for directions to my place – on a Sunday! He came here by 12 pm with the modem and in a few minutes he activated  my connection and so yes my internet is up today – yes on a Sunday!

I am happy about it and the speed seems fine and I am not really noticing any difference from the higher plan and speed I had with Reliance. This is fine for now. By the 1st my old connection should be completely terminated and I can said a goodbye to them – don’t let the fucking door hit you on the ass on your way out!

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2 comments

  1. George says:

    Good going ,…dumping reliance was long overdue …but yeah that seems great service from asianet.

  2. Roshan says:

    I am happy so far but it is still very early days. As I always mention to my trainees in customer care sessions “It’s not how few technical problems you have that makes a company great, it’s how you handle the problems!”

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