Modem Dead

So I didn’t have broadband at home for the day. Last night, I switched the modem off as it was thundering and lightning and as I usually do, I pull the plug of the board that has my laptop, speakers and modem connected and I also remove the Ethernet cable that is connected to my laptop.

About an hour later as the lightning and thunder died down, I plugged it all back up, only to find that the modem lights were not switching back on. I tried it again and saw that it had died on me. This is the second Asianet provided modem that has died on me. I guess the last time, well over a year ago, as well was due to lightning or so it seems.

I have coverage on the modem so they had to replace it for me but it just seems odd that this happens. And what’s worse is they were supposed to come in this morning and then when I called in the afternoon on not seeing anyone they were supposed to come in this evening and yet here I am at 11:47 pm with Asianet not coming through on their promises yet again.

Their customer services have become bad on a regular basis.

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