I posted this on Cafe Coffee Day’s official Facebook page sometime back along with the photo!
“Your outlet in Shenoy’s Junction, Mg Road, Kochi has become so depressing. I went there this evening after a gap of a month. The quality has been declining steadily week after week. A couple of months back I had pieces of plastic (from the milk packet) in my frappe. Today I went there and the place is looking like a dump. Cartons, boxes & black garbage bags filled with stuff dumped to one side. Due to this there was a lack of space on one area of the cafe, where I had the misfortune of sitting and the tables were pushed so close to each other. I regretted placing an order especially when my veg samosa arrived – the texture is like leather! I could use it to make a pair of shoes! Atleast the coffee was good. But I am not going to step inside the place again. Here is a pic of said cartons & black plastic bags. Couldn’t take more as my phone battery was dying.”