Serviced – Denied!

I’m getting a little tired of my ISP M/s Tata Indicom Broadband. They’ve begun to go down quite frequently. The Cochin server went down twice in the last two late evenings.

It goes down in the night and comes back up just as I am getting ready to leave. During the weekdays I’m online usually from 8:30 pm till midnite and then in the morning while having coffee and before getting ready for work. So their services are down during the hours that I am available to use the net at home! If this goes on, I will end up paying for only usage on the 6 days that I have off from work!

I’ve been with Tata for over 3 years now and at times their service has been exemplary. Tata – please get your act back together.

One thought on “Serviced – Denied!

  1. Hi,

    Greetings from Tata Indicom!We are really sorry for the inconvenience caused to you.

    We would earnestly request you to give us a chance to rectify our issues and serve you better.To be able to do so, can I request you for a number or an e-mail Id that we can get in touch with you on?Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

    Thanking you

    Customer Care – Tata Indicom

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