I’ve added two members to my team – we had run an IJP (Internal Job Posting) from the tenured crowed of call center associates and finally 2 were selected to become the new Communication Coaches for the Cochin center. Their names are Riju & Rekha; although I haven’t really known much about Rekha before, she seems to be a level-headed & sensible person, and Riju is a former trainee of mine.
The Communication Coach posts are starting for the first time in our center and hence there’s some learning to be done for all the aspects. I also have a 3rd Comm Coach joining my team – he is from our Coimbatore location and his name is Firdaus. He will join us on the 18th. I’m excited to get 3 new faces and intergrate them into the team. Welcome to you three!
Lester William Polsfuss, known to the world as Les Paul – guitar innovator, passed away last night. He was a pioneer in the development of the solid-body electric guitar which “made the sound of rock and roll possible.” His many recording innovations included overdubbing (also known as sound on sound), delay effects such as tape delay, phasing effects, and multitrack recording.